Title: Level II Technician

Title: Level II Technician
Location: Brooklyn NY
Salary: Commensurate with Experience
Responsibilities and Technologies:
• Level II desktop support with Windows 10, Office 365, Active Directory, and proprietary applications.
• Work with and learn from the Lead tech in an enterprise environment with best practices.
• Follow IT Workflow process, including helpdesk priorities, request tracking, documentation and project management
• 2+ years’ experience in providing Desktop IT Support.
• Enterprise experience a plus
• Strong knowledge of Win10 and Windows server16
• Troubleshoot and resolve issues associated with PC’ s, laptops, printers, remote access and file shares.
• Assist in upgrades, migrations, projects
Technologies include:
WDS | PDQ | Azure | Office365 | Pulse secure
Do you fit the qualifications above? Please send your resume to: HorowitzAvi@gmail.com