Technical Implementation Manager

Technical Implementation Manager
Location: Montebello, New York
Salary: Commensurate With Experience
About the job
A revolutionary integration platform helping medium sized companies integrate eCommerce, CRM, EDI, 3PL, and Shipping apps with their ERP system.
Summary:
We are looking for a detail-orientated self-starting Technical Implementation Manager! You will be working with a team of implementation consultants, managing multiple active projects at any given time, communicating customers goals and status, documenting key milestones, configuring data mapping templates, arranging testing, debugging, validation and go-live activities. This position is based out of our Montebello, NY office.
If you enjoy multitasking, liaising between department stakeholders, executive leadership, and clients this is the role for you.
Responsibilities:
• Take ownership of assigned implementation projects, serving as the primary client contact.
• Coordinate project timelines, tasks and implementation efforts with both the internal Implementation team and customers.
• Manage and control customer expectations through regular communication, status reports and timely quality deliverables.
• Configure data and mapping as per client’s requirements
• Liaise between clients and other implementation consultants.
• Coordinate testing and validation activities with clients.
• Resolve technical issues with ongoing implementations.
• Help improve internal processes to drive more efficient client implementations.
Qualifications:
• Minimum of three years client-facing technical project management experience at a software company, preferably in the ERP, EDI, CRM or eCommerce space.
• Strong organization and planning skills.
• Ability to maintain multiple projects without compromising results.
• High energy, “can-do” attitude with a willingness to do what it takes to get the job done.
• Superior communication skills (verbal and written).
• Strong technical skills a must.
• Proven ability to read and understand data formats and structures such as XML, flat files, json, etc
• Basic SQL skills required.
Preferred Experience:
• SAP Business One, SAP BusinessByDesign or similar ERP platforms
• eCommerce applications such as Shopify, Magento, ShipStation, etc.
• EDI transaction sets and trading partner setup
 
Please send your resume to: HorowitzAvi@gmail.com